Annual servicing for your
renewable heating system
The renewable heating system supplied by Total Renewable Solutions will require an annual service within twelve months from the date of installation in order to maintain the warranty cover by the manufacturer and allow you to continue to receive your RHI payments (where applicable). This must be done every twelve months thereafter.
To be eligible for the RHI payments you must have your heating system maintained regularly. You will have to confirm that your system is operating correctly and will need to confirm annually that it is being maintained in accordance with the manufacturer’s instructions. Failure to provide an annual service record with the equipment may affect future RHI payments.
Maintaining your investment
On any equipment where glycol concentrations are found to be unsatisfactory such as an Air Source Heat Pump (ASHP), Ground Source Heat Pump (GSHP) or Solar Thermal then the glycol is excluded from the price of the service. Any additional visit required to purge and refill/top up the system (or repair any appliance or equipment) will incur further costs. This will be discussed and quoted accordingly.
How we help you
Total Renewable Solutions will take full responsibility for booking-in and carrying-out the service and will contact you approximately one to two calendar months prior to the service being due to arrange a convenient time for the appointment.
The annual service covers the heating distribution only and not the full plumbing, electrical (including thermostats) under floor heating or flue installation (where applicable). Should you require any further assistance in relation to the plumbing system please contact your installer or heating engineer directly.